Big Druk / Big Print
A custom business management platform connecting customer orders, production, inventory, employee workflows, and point-of-sale operations in a single system.
Fenix Plus is a commercial printing company based in Lviv, Ukraine, delivering printing, advertising, and promotional products for businesses across multiple industries. Its services range from business cards and banners to branded merchandise and large-format printing.
As the company expanded, managing customer orders, production, warehouse operations, and retail activities across separate tools became increasingly inefficient. The business required a platform reflecting its own operational processes rather than adapting them to generic software.
Lionwood.software developed a custom CRM/ERP that evolved into a comprehensive operational platform supporting the client’s entire business cycle—from customer orders and inventory management to production tracking and employee performance. The solution was later extended with SmartKasa integration, connecting front-office sales with internal operations and creating a unified workflow across the business.
The platform replaced fragmented operational processes with a centralized business system supporting customer management, production planning, inventory control, reporting, and point-of-sale integration. The solution continues to evolve alongside the client’s business.
End-to-end order management
Production workflow tracking
Inventory management
Employee performance reporting
SmartKasa POS integration
The client’s business combined manufacturing, warehouse management, retail sales, and customer service, each generating information that needed to stay synchronized. Using separate systems created unnecessary manual work, limited reporting capabilities, and made it difficult to obtain a complete view of ongoing operations.
Lionwood.software developed a custom platform tailored to the client’s operational model instead of adapting existing workflows to generic CRM software. The system gradually expanded into a comprehensive business management solution covering production, inventory, reporting, customer management, and retail integration.
Unified operational database
Production-centric workflow design
Inventory integrated into business processes
SmartKasa POS connectivity
Modular architecture for continuous expansion
A centralized environment for coordinating production, warehouse, and customer workflows.
The solution was delivered by a cross-functional product team combining backend and frontend development, UX design, and quality assurance. The modular architecture allows the platform to evolve alongside the client’s operational needs.
#Manufacturing
Manufacturing, Retail, Transportation & Logistics
Construction, SaaS
Many growing companies eventually outgrow generic CRM and ERP software. Lionwood.software designs custom operational platforms that reflect real business processes while remaining flexible enough to support future growth.
What is your project about? Share a few details and we’ll respond with practical next steps and a realistic view of scope and approach.
Contact UsNo. While customer relationship management is part of the solution, the platform also supports production management, inventory, reporting, employee workflows, and POS integration.
